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SEBI Office Address
- SEBI Bhavan, Plot No. C-4 A. G Block, Bandra Kurla Complex, Bandra East, Mumbai 400051
Investment Manager Address
- Maiq Investment Advisors LLP (Erstwhile Chatushtay Investment Advisors LLP) B/203, Sai Anand CHS Ltd, Anand Nagar, Dahisar, Dahisar East, Mumbai-400068, Maharashtra
Disclaimer: Investment in securities market are subject to market risks. Read all related documents carefully before investing.
Investors are entitled to make a complaint in writing, orally or telephonically directly to MAIQ Investment Advisors LLP. Investors that are serviced by independent advisors or distributors can also raise their complaints through them. It is mandatory for any investor having grievances to take up the matter directly with MAIQ before approaching regulatory bodies. MAIQ shall endeavour to redress the Investor complaint (s) within within 21 (twenty-one) calendar days from the date of the receipt of the complaint by MAIQ.
For complaints related to AIF, the Investors can directly reach MAIQ through:
Email at:
Letters at:
- B/203, Sai Anand CHS Ltd, Anand Nagar, Dahisar, Dahisar East, Mumbai-400068, Maharashtra
MAIQ shall endeavour to redress the Investor complaint(s) within 21 (twenty-one) calendar days from the date of the receipt of the complaint by MAIQ.
If investors are still not satisfied with the response from MAIQ, they can lodge their grievances with SEBI at https://scores.sebi.gov.in/scores-home/or may also write to any of the offices of SEBI or contact SEBI Office on Toll Free Helpline at 1800 2667575/1800 227575. The complaint shall be lodged on SCORES within one year from the date of cause of action, where the complainant has approached MAIQ, for redressal of the complaint and
- MAIQ has rejected the complaint or,
- The complainant has not received any communication from MAIQ or,
- The complainant is not satisfied with the reply received or the redressal action taken by MAIQ.
SCORES may be accessed through SCORES mobile application as well, same can be downloaded from Google Play Store or Apple App Store. If the investor is not satisfied with the extent of redressal of grievance by MAIQ, there is a one-time option for “review” of the extent of the redressal, which can be exercised within 15 days from the date of closure of the complaint on SCORES. Thereafter, the complaint shall be escalated to the supervising official of the dealing officer of SEBI.
After exhausting all aforementioned options for resolution, if the client is not satisfied, they can initiate dispute resolution through the Online Dispute Resolution Portal (ODR).
The dispute resolution through the ODR Portal can be initiated when the complaint/dispute is not under consideration in SCOREs guidelines or not pending before any arbitral process, court, tribunal or consumer forum or are non-arbitrable in terms of Indian law.